Even as the world is locked down, the menace of fake news and fake information is also finding a lot of traction and hence, micro -blogging platform Twitter feels that its work has become ever more critical to be responsible as a platform.
As per Mahima Kaul, who is the head of Public Policy, India and South Asia at Twitter, the power of a uniquely open service during a public health emergency is absolutely crystal clear and hence, they are now reviewing the rules in the context of COVID-19. Also, they are considering new ways through which they may need to evolve in order to cater to new users and their behaviour.
Ever since the policies were updates on March 18, Twitter has expunged more than 2,400 tweets which contained misleading and harmful content.
“Our automated systems have challenged more than 3.4 million accounts targeting manipulative discussions around COVID-19. We will continue to use both technology and our teams to help us identify and stop spammy behaviour and accounts,” Kaul was quoted by news agency IANS.
Twitter also says that they have received positive response to its efforts in curbing COVID-19 related fake news and misinformation across India.
“Every account holder in India can see this page on the top of their home timeline. If someone has their settings set to Hindi, then they will see the same page with Hindi Tweets. The timeline also lets people track developments around the latest social distancing and healthcare information,” informed Kaul.
“This public service is allowing the Ministry to communicate effectively and at scale with the public, especially in crisis situations like the ongoing COVID-19 pandemic. The dedicated account @CovidIndiaSeva establishes a direct channel between the Government and citizens to provide access to authoritative health and public information,” Kaul went on to add.